NAPCO SYSTEM TROUBLE ERROR CODES
Your control panel is capable of detecting a variety of troubles that may affect system performance. In the unlikely event that a problem should occur, one or more of the following error codes may display in the window. Several of these messages are intended for use by your installer or service organization. If any message appears that is unfamiliar to you, call City Alarms & Communications for service (877)554-2489 or youse the "Contact Us" at the top of the page..
What are the trouble codes and conditions for the Gemini GEM-P816, GEM-P1632, GEM-P3200, GEM-P9600, GEM-X255 and GEMC "C-Series" control panels?
Note: NN = System zone number.
E01-00 – A/C POWER FAILURE
E02-00 – SYSTEM LOW BATTERY
E03-00 – COMMUNICATIONS FAILURE OVER A PHONE LINE
E04-NN – RF TRANSMITTER SUPERVISORY FAILURE
E05-NN – RF TRANSMITTER LOW BATTERY
E06-NN – RF RECEIVER RESPONSE TROUBLE
E07-00 – DOWNLOAD ATTEMPT FAILURE
E08-00 – TELCO LINE 1 FAILURE
E09-00 – SYSTEM COLD START (NO PANEL PROGRAM)
E10-NN – BURGLARY KEYPAD RESPONSE TROUBLE
E11-NN – BURGLARY KEYPAD/ ACM TAMPER
E12-NN – BURGLARY EZM RESPONSE TROUBLE
E13-NN – BURGLARY EZM TAMPER
E14-NN – RELAY BOARD RESPONSE TROUBLE
E15-NN – RF TRANSMITTER TAMPER
E16-NN – RF RECEIVER JAMMED
E17-NN – RF RECEIVER TAMPER
E18-NN – WIRELESS KEYFOB LOW BATTERY
E19-00 – USER PROGRAM MEMORY ERROR
E20-00 – DEALER PROGRAM MEMORY ERROR
E21-00 – SYSTEM SHUT DOWN
E22-NN – SENSOR WATCH ACTIVITY FAILURE
E23-00 – BURGLARY BUS FAILURE
E24-00 – SERVICE MESSAGE
E25-00 – COMMUNICATIONS FAILURE OVER INTERNET TCP/IP
E26-00 – SYSTEM GROUND FAULT
E27-00 – PRINTER FAILURE
E28-00 – FIRE BUS FAILURE
E29-00 – FIRE FBS BOARD TROUBLE
E30-NN – FIRE EZM AUX POWER FAILURE
E31-NN – FIRE EZM RESPONSE TROUBLE
E32-NN – FIRE KEYPAD RESPONSE TROUBLE
E33-NN – FIRE EZM TAMPER
E34-NN – FIRE KEYPAD TAMPER
E35-NN – SUPERVISORY RELAY TROUBLE
E36-NN – FIRE EZM GROUND FAULT
E37-NN – FIRE EZM A/C FAILURE
E38-NN – FIRE EZM LOW BATTERY
E39-00 – RF RECEIVER CAPACITY ERROR
E40-NN – RF DUAL TEC SELF TEST FAILURE
E41-00 – SYSTEM FIRE TROUBLE
E42-NN- CO ZONE TROUBLE
E51-00 – ALARM SUPERVISORY FAILURE
E54-00 – LOW BATTERY/AC FAIL FOR ACM #1
E55-00 – LOW BATTERY/AC FAIL FOR ACM #2
E56-00 – LOW BATTERY/AC FAIL FOR ACM #3
E57-00 – LOW BATTERY/AC FAIL FOR ACM #4
E58-00 – TELEMETRY TROUBLE
E59-00 – TELEMETRY FAILURE BETWEEN NL-MOD & PANEL
E66-00 – CLEAN ME SMOKE DETECTOR DIRTY
E99-00 – KEYPAD PANIC WIRE TROUBLE
| E01-00 | AC Power Failure |
| E02-00 | System Low Battery |
| E03-00 | Communication Failure |
| E04-NN | RF Transmitter Supervisory Failure; NN = Transmitter Number |
| E05-NN | RF Transmitter Tow Battery Condition; NN = Transmitter Number |
| E06-NN | Receiver Response Failure; NN = Receiver Number |
| E07-00 | Download Failure |
| E08-00 | Telephone Line Failure |
| E09-00 | System Cold Start |
| E10-NN | Keypad Response Failure; NN = Keypad Number |
| E11-NN | Keypad Tamper Condition; NN = Keypad Number |
| E12-NN | Expansion Zone Module Response Failure; NN = Module Number |
| E13-NN | Expansion Zone Module Tamper Condition; NN = Module Number |
| E14-NN | Relay Board Response Failure; NN = Relay Board Number |
| E15-NN | RF Transmitter Tamper Condition; NN = Transmitter Number |
| E16-NN | Receiver Jammed; NN = Receiver Number |
| E17-NN | Receiver Tamper Condition; NN = Receiver Number |
| E18-NN | Key Fob Transmitter Low Battery; NN = Key Fob Transmitter Number |
| E19-00 | User Program Memory Error |
| E20-00 | Dealer Program Memory Error |
| E21-00 | System Shutdown |
| E22-NN | Sensor Activity Failure; NN = Zone Number |
| E23-00 | Burglary Bus Failure |
| E24-00 | Service Message |
| E27-00 | Printer Failure |
| E39-00 | Receiver Capacity Error |
| E40-00 | RF Self-Test Failure; NN = Zone Number |
| E41-NN | Fire Trouble. NN = Zone Number |
| E51-00 | Bell Supervisory |
| E58-00 | Telemetry Trouble |
| E59-00 | Telemetry Failure |
| E66-00 | "Clean Me" Smoke Detector Dirty |
| E99-00 | Keypad Panic Shorted too Long |