NAPCO SYSTEM TROUBLE ERROR CODES

Your control panel is capable of detecting a variety of troubles that may affect system performance. In the unlikely event that a problem should occur, one or more of the following error codes may display in the window. Several of these messages are intended for use by your installer or service organization. If any message appears that is unfamiliar to you, call City Alarms & Communications for service (877)554-2489 or youse the "Contact Us" at the top of the page..

What are the trouble codes and conditions for the Gemini GEM-P816, GEM-P1632, GEM-P3200, GEM-P9600, GEM-X255 and GEMC "C-Series" control panels?

Note: NN = System zone number.

E01-00 – A/C POWER FAILURE

E02-00 – SYSTEM LOW BATTERY

E03-00 – COMMUNICATIONS FAILURE OVER A PHONE LINE

E04-NN – RF TRANSMITTER SUPERVISORY FAILURE

E05-NN – RF TRANSMITTER LOW BATTERY

E06-NN – RF RECEIVER RESPONSE TROUBLE

E07-00 – DOWNLOAD ATTEMPT FAILURE

E08-00 – TELCO LINE 1 FAILURE

E09-00 – SYSTEM COLD START (NO PANEL PROGRAM)

E10-NN – BURGLARY KEYPAD RESPONSE TROUBLE

E11-NN – BURGLARY KEYPAD/ ACM TAMPER

E12-NN – BURGLARY EZM RESPONSE TROUBLE

E13-NN – BURGLARY EZM TAMPER

E14-NN – RELAY BOARD RESPONSE TROUBLE

E15-NN – RF TRANSMITTER TAMPER

E16-NN – RF RECEIVER JAMMED

E17-NN – RF RECEIVER TAMPER

E18-NN – WIRELESS KEYFOB LOW BATTERY

E19-00 – USER PROGRAM MEMORY ERROR

E20-00 – DEALER PROGRAM MEMORY ERROR

E21-00 – SYSTEM SHUT DOWN

E22-NN – SENSOR WATCH ACTIVITY FAILURE

E23-00 – BURGLARY BUS FAILURE

E24-00 – SERVICE MESSAGE

E25-00 – COMMUNICATIONS FAILURE OVER INTERNET TCP/IP

E26-00 – SYSTEM GROUND FAULT

E27-00 – PRINTER FAILURE

E28-00 – FIRE BUS FAILURE

E29-00 – FIRE FBS BOARD TROUBLE

E30-NN – FIRE EZM AUX POWER FAILURE

E31-NN – FIRE EZM RESPONSE TROUBLE

E32-NN – FIRE KEYPAD RESPONSE TROUBLE

E33-NN – FIRE EZM TAMPER

E34-NN – FIRE KEYPAD TAMPER

E35-NN – SUPERVISORY RELAY TROUBLE

E36-NN – FIRE EZM GROUND FAULT

E37-NN – FIRE EZM A/C FAILURE

E38-NN – FIRE EZM LOW BATTERY

E39-00 – RF RECEIVER CAPACITY ERROR

E40-NN – RF DUAL TEC SELF TEST FAILURE

E41-00 – SYSTEM FIRE TROUBLE

E42-NN- CO ZONE TROUBLE

E51-00 – ALARM SUPERVISORY FAILURE

E54-00 – LOW BATTERY/AC FAIL FOR ACM #1

E55-00 – LOW BATTERY/AC FAIL FOR ACM #2

E56-00 – LOW BATTERY/AC FAIL FOR ACM #3

E57-00 – LOW BATTERY/AC FAIL FOR ACM #4

E58-00 – TELEMETRY TROUBLE

E59-00 – TELEMETRY FAILURE BETWEEN NL-MOD & PANEL

E66-00 – CLEAN ME SMOKE DETECTOR DIRTY

E99-00 – KEYPAD PANIC WIRE TROUBLE

E01-00 AC Power Failure
E02-00 System Low Battery
E03-00 Communication Failure
E04-NN RF Transmitter Supervisory Failure; NN = Transmitter Number
E05-NN RF Transmitter Tow Battery Condition; NN = Transmitter Number
E06-NN Receiver Response Failure; NN = Receiver Number
E07-00 Download Failure
E08-00 Telephone Line Failure
E09-00 System Cold Start
E10-NN Keypad Response Failure; NN = Keypad Number
E11-NN Keypad Tamper Condition; NN = Keypad Number
E12-NN Expansion Zone Module Response Failure; NN = Module Number
E13-NN Expansion Zone Module Tamper Condition; NN = Module Number
E14-NN Relay Board Response Failure; NN = Relay Board Number
E15-NN RF Transmitter Tamper Condition; NN = Transmitter Number
E16-NN Receiver Jammed; NN = Receiver Number
E17-NN Receiver Tamper Condition; NN = Receiver Number
E18-NN Key Fob Transmitter Low Battery; NN = Key Fob Transmitter Number
E19-00 User Program Memory Error
E20-00 Dealer Program Memory Error
E21-00 System Shutdown
E22-NN Sensor Activity Failure; NN = Zone Number
E23-00 Burglary Bus Failure
E24-00 Service Message
E27-00 Printer Failure
E39-00 Receiver Capacity Error
E40-00 RF Self-Test Failure; NN = Zone Number
E41-NN Fire Trouble. NN = Zone Number
E51-00 Bell Supervisory
E58-00 Telemetry Trouble
E59-00 Telemetry Failure
E66-00 "Clean Me" Smoke Detector Dirty
E99-00 Keypad Panic Shorted too Long